TERMS OF USE

The Sibling Distillery website (‘the website’) is provided by Sibling Distillery Ltd (‘Sibling Distillery’).

By accessing the website you agree to be bound by the following terms and conditions and by our Privacy & Cookies Policy, in their entirety.

YOUR RIGHT TO USE THE WEBSITE

You may use the contents of the website for your own use. You may not modify, translate, re-publish, upload, or post material (including logos, trademarks, code and software). If you wish to make a request for consent to use any content outside these terms, please contact [email protected].

DATA PROTECTION

If you register for our newsletter or purchase a product, it is your responsibility to give us a valid name, email address, postal address and contact number and let us know if it changes. We comply with all applicable Data Protection laws in the UK. For a description of how we use your personal data, please see our Privacy & Cookies Policy.

INTELLECTUAL PROPERTY

We, or our third party licensors, own the copyright and all other intellectual property rights in the content and no licence of any such intellectual property rights is granted to you by way of your use of the website.

OUR LIABILITY

All content is made available on this website on an ‘as is’ basis. We cannot take any responsibility for the consequences of errors or omissions. Any reliance you place on our content will be at your own risk. The products sold on this website have been designed to comply with all relevant UK legislation. We cannot warrant or represent that they comply with any legal requirement outside the UK. We do not accept liability for any consequential loss of profit or indirect losses. You should therefore not book installation of the goods until you have received them and inspected them.

Neither Sibling Distillery, nor its employees, experts, sponsors or syndication partners are liable for any losses or damages arising from your use of the website. These individuals and organisations exclude all warranties and representations, express or implied, in respect of your use of the website and its content.

LAW

These terms and your use of the website are governed by English law and any dispute arising from the terms or your use shall be subject to the exclusive jurisdiction of the English courts.

HOW TO PLACE ORDER

You can use our website to place an order by selecting the product you wish to buy and adding it to your basket. Items you do not require can be removed from your basket at any time. Carriage charges will be shown prior to you placing your order. You will be required to pay for the goods in full at the time of ordering. We use secure payment facilities for online purchases. You can pay for your order by Paypal, Visa, Mastercard or Delta/Connect. Promotional prices only apply during the period stated. All prices quoted on our website are in UK pounds and include Value Added Tax at the current rate. Once your order has been confirmed, changes may not be possible or may incur additional charges or delays. Once your order is complete we will notify you of the dispatch date.

DELIVERY & CARRIAGE CHARGES

Arrival within 3 days day, delivered by Hermes and normally costs £6.00.

CANCELLATION AND RETURNS

Refunds and cancellations will be dealt with individually, please contact us for details.

FAULTY GOODS / GUARANTEE

If there is a problem with the goods, please notify us by email or in writing providing details of the problem. Its helpful if you can provide us with a digital photograph of the problem as this normally saves you having to return the goods for inspection. We will deal with the matter in accordance with your legal rights. Replacement goods will not be dispatched until the original goods have been received at our warehouse and checked. The cost of returning goods to us is your responsibility, however on inspection we will refund your reasonable postage costs, providing that the goods are found to be faulty. If the goods are not faulty, we will return them to you, however you will be required to cover our reasonable postage costs.

TRADE OR BUSINESS CUSTOMERS

The following conditions apply to orders placed by Trade or Business Customers. Orders may not be cancelled except with our mutual agreement and having been confirmed in writing by a Director or our company. We reserve the right to make cancellation and/or re-stocking charges. Claims for missing or damaged items must be made within 2 days of delivery.

VISITOR CONDUCT

With the exception of personally identifiable information, the use of which is covered under our Privacy & Cookie Policy, any material you send or post to this Website shall be considered non-proprietary and not confidential. Unless you advise to the contrary we will be free to copy, disclose, distribute, incorporate and otherwise use such material for any and all purposes.
When using this website you shall not post or send to or from this Website any material for which you have not obtained all necessary consents, is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom.

SITE UPTIME

We take all reasonable steps to ensure that this Website is available 24 hours every day, 365 days per year. However, websites do sometimes encounter downtime due to server and, other technical issues. Therefore we will not be liable if this website is unavailable at any time.

LINKS TO AND FROM OTHER WEBSITES

Any links to third party websites located on this Website are provided for your convenience only. We have not reviewed each third party website and have no responsibility for such third party websites or their content.
If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, any page on this Website and you do not in any way imply that we are endorsing any services or products unless this has been specifically agreed with us.
If you choose to link to our website in breach of Paragraph 4.2 you shall fully indemnify us for any loss or damage suffered as a result of your actions.

EXCLUSION OF LIABILITY

We take all reasonable steps to ensure that the information on this Website is correct. However, we do not guarantee the correctness or completeness of material on this Website. Neither we nor any other party (whether or not involved in producing, maintaining or delivering this Website), shall be liability or responsible for any kind of loss or damage that may result to you or a third party as a result of your or their use of our website. This exclusion shall include servicing or repair costs and, without limitation, any other direct, indirect or consequential loss.